Case Studies

For over 25 years, our success has grown for our clients’ success. BBC is dedicated to assisting companies across North America by providing access to a global computer market to lower their ownership costs of certified, refurbished business class IT equipment.

BBC is a single source solution, offering Microsoft® Registered Refurbished equipment, software implementation and licensing, end-of-life recycling, and environmentally safe disposal, recycling, asset recovery, and buy-back programs.

Case Studies

CASE STUDY: US-based provider of contact center and staffing services

The Challenge: This company has a mission to help students graduate with little to no debt and the skills they need to secure great jobs upon graduation. They have re-imagined the traditional contact center environment to create a student-friendly, fun and results-driven atmosphere that attracts and retains top college talent.

Client Objectives: Update and replace existing desktops and LCD monitor stations

Alternative solution and cost savings compared to new equipment purchase

The Outcome: BBC used their global network to source business class refurbished IT equipment compatible with brands used by the company. Each workstation was tested, licensed with new software and delivered “plug-in ready”, saving countless hours for the internal IT staff. All equipment was standardized throughout the company. BBC delivered 1,000 units on time and within budget to locations in multiple states.

They have placed over 2,000 students into part-time BPO positions and has awarded over three million dollars in college tuition.

CASE STUDY: Marketing and customer engagement solution provider

The Challenge: Our organization focuses on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. After 37 years in business, we had grown to 13 North American contact and fulfillment center locations, providing services to over 250 global brands.

Client Objectives: Upgrade IT equipment to accommodate rapid growth and expansion to new facilities

Efficiency in technology upgrades, minimizing business interruption

Alternative solution and cost savings compared to new equipment purchase

The Outcome: BBC provided the company with business class refurbished IT equipment compatible with legacy brands used by the company. Each desktop was tested, licensed with a new COA, imaged with our company software, and arrived ready to go upon delivery, saving our IT staff time any money. All equipment was standardized, with delivery made to multiple locations on time and within budget.

Testimonials

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“BBC Technology allowed our company to save almost $70,000 on our technology refresh over the last two years. As the IT administrator a large nonprofit organization, we are always looking for ways to minimize our downtime and stretch our budget. Michael and his team ensured that we received high quality, affordable computer equipment. They also work with us to plan future acquisitions of laptop and desktop computers, keeping our agency standardized and operating efficiently. Working with BBC enables us to continually deliver on our primary goal: helping people.”

David, ATM; Information Technology Administrator & Assistive Technology ProfessionalInternational NonProfit organization — a leading service provider and advocate for adults and children with disabilities
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"BBC has become a trusted partner and has reduced upgrade costs by over 50%."

Brad, Director of TechnologyA community-wide nonprofit network of services focusing on prevention, assessment, treatment, and reintegration of families
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"We saved more than 40% by purchasing computers and monitors through BBC. All equipment was warrantied and also backed-up with solid surface. They have become the ‘go-to’ vendor for our company’s IT needs."

Mitchell, Chief Technical OfficerMarketing and customer engagement solution focused on provider helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions